888.585.1610
Respectful - Strong - Smart
Effective, balanced Receivables Management for the way consumers expect to be treated today. The Right Way.
Welcome to Ingenuity RM. Our singular goal is to achieve the highest level of client and consumer satisfaction - every day, in every interaction.
We do things a little differently than old-school collections agencies, so we're thrilled you’ve decided to visit us - please browse our site to discover what we’re all about.
Respectful - Strong - Smart
Effective, balanced Receivables Management for the way consumers expect to be treated today. The Right Way.
Welcome to Ingenuity RM. Our singular goal is to achieve the highest level of client and consumer satisfaction - every day, in every interaction.
We do things a little differently than old-school collections agencies, so we're thrilled you’ve decided to visit us - please browse our site to discover what we’re all about.
CONSUMER INFORMATION
FOR PATIENTS AND CONSUMERS
If you have questions about a call or letter you've received from us, we can help with a variety of resources:
- First, refer to the letter you received providing notice that your account was turned over to us for collections. It contains important legal disclosures and an explanation of how to dispute your debt or verify the original creditor.
- Click on the link above to visit Know My Debt, an independent site where you can find straightforward answers to your credit and debt questions.
- Visit our online customer service portal to review your account, update contact information or set up payments.
- Our customer service agents are ready to help with any other questions you may have. Please have your account number available, and call us toll free at 888.585.1610
INGENUITY RM SERVICES
COLLECTIONS SERVICES
We tailor our collections approach to meet your revenue cycle objectives in a fiscally-responsible manner - while always protecting your brand. Our clients include hospitals, clinics and physician groups along with many businesses outside of healthcare, and we specialize our patient/consumer interactions for each.
LEGAL DEBT RECOVERIES
When our traditional Collections Services are not successful, we provide in-house Legal Services for select accounts you assign. Our legal approach is professional, rigorous and fully compliant with all state and federal regulations. We are extremely proud of our legal team and the results they achieve on your behalf.
ABOUT US
Ingenuity is defined as "the quality of being clever, original and inventive". We founded our company on these principles, then developed a collections process that is respectful, efficient and unconstrained by old thinking. Many of our clients are in healthcare, making that empathetic but effective foundation all the more important. Give us a call or drop us a note to learn more about our approach.
